For security and legal reasons, we are now including our company name on all packages and mail correspondence. On the shipping label below the ship-to address, it will say in small type "Order from HotWheelsShop.com." In addition, all correspondence from HotWheelsShop.com will include our company name above the return address.
Shipping fees are based on your total order, excluding tax and gift wrap. The minimum rate is $4.95 for standard shipping. Our standard shipping and processing rates are for the continental United States only.
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SHIPPING & PROCESSING FEES
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Order Value
(before tax)
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Shipping & Processing
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Up to $20.00
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$4.95
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$20.01 - $50.00
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$6.95
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$50.01 - $75.00
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$8.95
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$75.01 - $100.00
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$10.95
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$100.01 - $200.00
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$12.95
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$200.01 - $400.00
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$14.95
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$400.00 and Up
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$16.95
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Rush Shipping*
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2 Day Rush*
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Add $10 to the shipping fees at left
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Next Day Rush*
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Add $15 to the shipping fees at left
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Canadian Shipping
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Standard Mail
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Add $5 to the standard shipping rate at left
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Express Mail
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Add $15 to the standard shipping rate at left
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*For all Rush orders, please allow one additional day for processing. Rush not available to APO/FPO addresses.
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Standard Shipping
Our goal is to ship your order as quickly as possible-subject to availability, receipt of payment, and credit authorization. (We'll inform you if an item is temporarily out of stock.)
Delivery dates are estimates only. Delivery calculation starts on the first business day after the order is placed. (Business days are Monday through Friday, not including holidays.) Use guaranteed rush shipping to ensure arrival by a specific date. (See below.)
If your order is shipped to more than one address, a $5.95 fee is charged for each additional address. Canadian Customs will also require Canadian recipients to pay taxes and duties on each shipment received. All prices quoted are in U.S. Dollars. The order may be shipped in multiple boxes and duties and taxes applied to each box.
Rush Shipping
Rush shipping is available for most items and addresses (except APOs/FPOs) at an additional cost. Most items can be delivered within two business days anywhere in the continental U.S. Delivery calculation starts on the first business day after the order is placed. (Business days are Monday through Friday, not including holidays.)
Orders to Alaska, Hawaii, and Puerto Rico may only ship via 2nd Day or Next Day Rush. Orders to other U.S. territories may only ship via Next Day Rush.
Order Status
To view the status of your order(s) and track the shipped packages online, click on "Order Status" located at the bottom of the HotWheelsShop.com home page. You will need to enter your credit card type, last four digits of your credit card number, last name, and zip code. If you have a question about your order, please call our toll free customer service number: 1-800-858-0102, Monday-Friday, 7 AM to 10 PM Central Time.
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